We're still attempting to get things back to normal after yesterday's glitch... but unfortunately we may have to handle many of the problems on a case-by-case basis at this point. Please send us information on problems with your portfolio to support@hsx.com -- as much detail as possible please.
We may not be able to always restore your overall gain statistics in a position, but we can make sure your overall networth and cash balances are correct and in the worst case, zero your gain-loss stats on a position (rather than having erroneous losses displayed).
The problem occured during unrelated upgrades to the site... which clearly didn't end up being unrelated or upgrades :( We'll definitely take a step back on future site changes to first add better systems for recovering from glitches, hacks and anything else that might go bump in the night.
Thank you.