Feedback & Support

Bot max amount 100,000 shares of MNTRC.PU at 2.00 now .63cents The max buy should have been 20,000 shares. Please adjust this error. {nm} laujer Jan 12, 11:10

Would you complain if it had moved in the other direction? {nm} shadowking Jan 12, 11:18

Shouldn't matter. HSX error. {nm} JDolphin Jan 12, 13:38

An HSX error that every single player had the same opportunity to take advantage of {nm} shadowking Jan 12, 17:13

not unless Hsx screws up (again) and gives you extra shares. They fix it when you get extra stock shares why not this? {nm} JDolphin Jan 12, 18:18

We've never taken away extra shares. {nm} Antibody Jan 13, 10:08

One again - If it's HSX ERROR then Hsx should be responsible for fixing it. JDolphin Jan 13, 11:09

It's been menitioned before that we can't UNDO trades. Extra shares is a minor glitch. We don't take away the bonus from them so Antibody Jan 13, 11:20

This happened to me a couple months ago. I never got my money back Let me know if you do. {nm} JDolphin Jan 12, 13:38

You could've sold 80,000 shares when you first noticed it 2 weeks ago. Antibody Jan 13, 10:34

Maybe they assumed (like me) that once HSX was notified of THEIR ERROR, they would fix it. {nm} JDolphin Jan 13, 11:12

"Fix" as in login to your account and sell 80,000 shares, which you could've done. {nm} Antibody Jan 13, 11:32