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Email support@hsx.com

Posted by: nirvana2007 on Oct 04, 13:58 in response to adrenalin112's post what am i supposed to do with my duplicated studio funds??

As posted in the support forum.

I emailed them explaining all the problems I noticed in my port and all the actions, I took. Just waiting it out to be fixed, they said that it may have to be fixed on a case by case basis. So get that email out to them.

what am i supposed to do with my duplicated studio funds?? {nm} adrenalin112 Oct 04, 11:53

We are supposed to email HSX support with all the problems (duplicates) in the funds. I'm just going through mine and find that as well as grammar Oct 04, 12:36

Is the problem just with funds and that you're holding some both ways? Why not just sell/cover one of them? secretstalker Oct 04, 12:46

cause I lost $809k on two of them {nm} ryancoke2 Oct 04, 13:03

To be more specific. I am holding DISNX long but it's in my portfolio twice. For each it says purchase was $90.79. Current price is $9.79 {nm} ryancoke2 Oct 04, 13:05

Oh, that's weird... I wonder why I didn't have that problem... or maybe I did. Checking... {nm} secretstalker Oct 04, 13:20

im holding them max in the same direction. :/ afraid that if i sell them today, that i will have zero once they correct the problem. {nm} adrenalin112 Oct 04, 13:04

Last time there was a problem, when you sold one line they both went and no profit or loss was registered at all. grammar Oct 04, 16:39

Email support@hsx.com nirvana2007 Oct 04, 13:58

see no problems here holding duplicated funds both going up - and both at the price bought on the weekend - not the original one lone canadlan leafs fan Oct 04, 15:03

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