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Wondering if my port is lost forever since I can't remember what email I used to sign up again years ago. Very frustrated.
Posted by: Rolling_Thunder on May 08, 12:06
I am doing my best to exercise patience while HSX deals with a situation they didn't anticipate. I'm hopeful I can at least give me old password to confirm my identity. This is an account I don't use anymore but came here for an additional plea for help - not just for me, but for the vast majority of players who are on the outside looking in. Though wait times are not idea for responses, thanks to staff for working to rectify the issue as fast as possible.
- RollingThunder (without the underscore)
Wondering if my port is lost forever since I can't remember what email I used to sign up again years ago. Very frustrated. Rolling_Thunder May 08, 12:06
I emailed support, told them I didn't remember what address I used 18 years ago and asked them to send to a different email. {nm} mantleclinic May 08, 12:27
I'm still waiting for a response but will do the same. {nm} Rolling_Thunder May 08, 12:29
Sit tight and I think they'll take care of you. They answered me this morning. {nm} goodvibe61 May 08, 13:23
Yeah, I am. I can't imaging how many emails they've received. {nm} Rolling_Thunder May 08, 13:25
If the automated system was so overwhelmed at one point it was taking 8-12 hours to respond... shadowking May 08, 13:27
I emailed last night...got 4 return emails today. They email if reset didn't work and get an immediate reply. I did & got an immediate reply {nm} Catzan May 08, 13:45
I took a long while but I eventually got an email. with the temp password. {nm} leo21 May 08, 14:42
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