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Feedback & Support

thanks for compiling an iOS list - the feedback is helpful

Posted by: jeffbacon on Nov 18, 18:08 in response to mencius' post Here's my list of things that I think should be fixed:

Thanks for compiling the feedback into a list for me - helps a lot when I'm knocking stuff off to not have to track back through the various threads.
I definitely want the site to work and look good on iPhones, but I don't have an older one around so it may take a bit for some things to get addressed.
(FYI - 96% of the iOS users on the site are on OS 11+ ... not sure if there are any differences in the layout in later iOS versions or not, just wanted to provide some context)

  • Menus at the top are squeezed right into the center
The intended layout is 3 or 4 menus per row on mobile when the full menu doesn't fit in the space. Logged out, the 4 menu items can fit (depending on your font settings, screen size, resolution, etc.) and when logged in it takes 2 rows of menu items - and they are intended to be centered (each row).

  • Trade window pops up at the bottom center of the screen
This is intentional (at least for now). The table layout on the portfolio isn't great for mobile screens and there's a tradeoff between changing the layout (which akes it hard to scan down the rows) or to scroll the table. Different financial sites have made different choices for this same problem (Yahoo Finance scrolls, my bank changes the layout and removes columns). Partially for consistency, partially due to the implementation that existed, we chose to keep the table and make it scroll. Once ceaveat to that was issues with the in-line trade dialog. For now, moving it to the bottom works well for mobile and is still faster on desktop than opening up the security page to make a trade, or manually entering the trade in the menu-based trade dialog.

  • Stock info and price charts are now on the right
Assuming you mean when you view a security, they should be on the left side now. This change was made primarily to make sure on mobile devices you didn't have to scroll all the way down the page to get to the key security stats that change (vs the static movie info).

  • Everything in the portfolio section seems to be crammed into the center of the screen
That sounds like a bug for sure - I haven't seen it happen when I simulate the screen size or on Chrome/Android. I will see if I can replicate it.

  • Net worth and today's change info at the top of the portfolio page seem to be misaligned
If you mean the slight offset in the grey boxes ('logged in as...' and 'daily interest...') then yes, it's on the list at some point to address. If it's more than that, send a screenshot to support@hsx.com to illustrate exactly what you're seeing please.

  • The general spacing and layout of the site just seems to be strange and unfinished looking.
There are deifnitely a few issues to cleanup around spacing still. We're knocking them off as we come across them, but there will be some that are compromises when weighing the work to handle difference screens sizes as well as we can.

  • When I sell all /cover all it still leaves 1 share
Yes, this one is vexing me... I'll find the issue.





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